STORIES2021/03/26
Everything starts from knowing your counterpart.
UT Connect
Morihiro Kawasaka
PROFILE
After studying information processing at a university, Morihiro joined three companies and then Support System(now UT Connect) in 2004, when he was 28. He has been involved in various projects, such as opening branches and launching job sites, while focusing on accounting.
Introduction
After having worked at three companies, Morihiro joined Support System Co(now UT Connect). at the age of 28. He gradually expanded his work from the accounting job at the head office, and made a big mistake. What is the new look of human resource service companies evident through their work that was nurtured by incidents like that mistake?
The company of choice, based on my reflection on three job changes
In the six years since I graduated from college, I had worked at three companies as a lecturer at a school for training to pass certification exams, as staff in the general affairs department of a dispatch agency, and as staff in accounting for a transportation company. The reason for the job changes was a lack of patience after joining the company, but I think what I lacked more was information gathering prior to joining the company. Particularly at my third company, engaged in transportation, soon after joining the company I learned that the company was shaken by a fraud problem.
I therefore started to look for another job again, and finally selected Support System Co(now UT Connect). that provides human resources services. The first interviewer, who turned out to be my current boss, thoroughly listened to my questions and concerns. Here I could work for a long time and develop my skills. I could have a clear image of myself up to the future.
Shortly after joining Support System, I was responsible for the opening of 10 branches across the country. I assisted the executive officer in charge of the work, such as negotiating with the owner of the tenant space, and preparing documents for contracts and registration, and learned a lot.
In the sixth year, partly utilizing my skills in accounting, as I had been engaged at the head office for some time, I launched a payroll calculation service. I had a contract with about 20 companies and it seemed to be going well, but I got a big complaint from a client, a dentist. My lack of understanding caused incorrect calculations to be made in the overtime calculation. I again made the same mistake—lack of information gathering in advance.
I would like to stand on a larger stage and give back.
I was determined not to repeat the same mistake again. In several years later I was involved in the launch of the job site Saponavi, which mainly focused on the recruitment of caregivers and childcare-professionals when the manufacturing industry was sluggish due to the global financial crisis of 2007-2009. First, I learned how to create a website from the basics, attended a web marketing course, and thoroughly prepared myself. Even after the service release, I have regularly reviewed the website. We recognized that we needed a main feature to attract childcare-professionals to take a look at the website as there was a chronic shortage of them.
So, since 2013, we have created the content “Milk Break.” At first, this was mainly the message board where nurses can talk about the troubles they face. Later it was completely revised to include contents, including how to make masks and other small items used for monthly events, such as the Setsubun (bean throwing), the Hinamatsuri (Doll Festival), and Halloween. It was triggered by hearing about the common trouble among the childcare-professionals who said they are having trouble with making small items for monthly events. At present, that work has been taken over by the members in charge of Saponavi, but our goal is not only to improve our job site. The members are working to develop services that help reduce the resignation of childcare-professionals in the field.
And I myself have a new goal. My current boss has helped me when I failed with the payroll calculation service. He did all the negotiations with the dentist who refused to speak with me and resolves the problem on my behalf.
“Kawasaka, you spoke in low voice at the meeting. Be more confident!” He encourages and nurtures me in such a way. And I really would like to give back to my boss as well as to my company. I also would like to try out how far I would advance as a new associate of UT Group, which is a big corporate group.
